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Business Intelligence Analyst (Hybrid)

Irvine, California Job ID: 203967
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**This is a Hybrid Role where you will work in the office 3 days/week

Summary:

Reporting to the Associate Director, Business Intelligence, the Business Intelligence Analyst partners with operational groups across the organization on identifying opportunities for analytic reporting and dashboard solutions to provide operational groups with a single version of the truth of descriptive analytics. Conducts research to determine best approach to collect required data to create key performance metrics including retention, placement, tuition and scholarships, graduation rates, student learning, and other relevant academic success factors to be used for decision making related to enhancing student outcomes and academic excellence. Supports delivery and maintenance of reporting to support the entire student journey from marketing lead to alumni relations post-graduation. Maintains knowledge of business systems and processes to leverage insights from data to optimize organizational opportunities.

Accelerates insight identification by providing high quality visualizations and leading analysis which guide end users’ interpretations of complex and sometimes muddled data.

This is more of a behind the scenes role (less customer facing).

Responsibilities: 

30%     Assists on the design, development, deployment, and testing of descriptive analytics that provide insightful output

  • Outputs include reports, dashboards, insights, recommendations, etc.
  • Hands on with business intelligence software such as Power BI, Tableau, SAS Visual Analytics, etc.

20%     Perform analysis and problem formulation to ensure accurate requirements are captured.

35%     Query various data sources to create cross functional datasets for analytic solution needs.

  • Hands on querying of Analytical Data Store
  • Exploration of other internal and external data sources as needed to fulfill requirements

15%     Perform explanatory, pattern, and trend analysis on student academic and success data, recruitment and enrollment data, state board pre-licensure exams, financial and operational data.

  • Collaborates with key stakeholders to acquire business requirements and update personnel on progress.
  • Builds reports and dashboards using best available software to support analyses across the business to aid in improving operations.
  • Presents information using data visualization techniques and software to produce illustrative support of analyzed outcomes.
  • Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University’s Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.
  • Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University, and assures time worked and/or time-off is recorded properly.
  • Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.
  • Maintains order, cleanliness and safety at work.
  • Performs other duties as assigned.

Education:

  • Bachelor’s degree in Information Systems, Computer Science, Data Science, or a related field.

Knowledge/Experience:

  • 1+ year of experience working as a business/data analyst or similar role.
  • Experience in higher education student life cycle process.
  • Experience and working knowledge of relational databases and database query tools (SQL Server or similar).
  • Experience using CampusVue, Blackboard, Canvas, Salesforce, Anthology.
  • Experience creating data visualizations using Power BI, Tableau, or similar applications.

Qualifications/Skills:

  • Ability to use excellent organizational and analytical skills to self-direct, self-pace, multi-task, and function well under pressure of deadlines and conflicting priorities.
  • Ability to gather data from multiple resources and synthesize information for analysis and reporting purposes.
  • Ability to translate business needs into actionable requirements for developing appropriate solutions.
  • Ability to prioritize and perform multiple tasks simultaneously.
  • Ability to effectively communicate, written and orally.

"LI-CM1"

"HEJ"

ABOUT US

For over 100 years, West Coast University has been educating and preparing students for professional careers across our six campuses located in Southern California, Dallas, Miami, and Online. As part of our unique student-centric approach to advanced healthcare education you will be empowering future healthcare professionals. At West Coast University our students are Ahead of the Curve. Our Mission is to embrace a student-centric learning partnership that leads to professional success. We deliver transformational education within a culture of integrity and personal accountability.

Our benefited faculty and associates are offered a comprehensive benefit package including:

  • Health & Wellness
  • Financial & Retirement
  • Family & Parenting
  • Vacation & Time Off
  • Perks & Discount
  • Professional Development

West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.

Primary Location: Irvine, California Campus: Shared Services Function: Professional
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My colleagues and coworkers are sincerely passionate about student success and have a strong team spirit. Our fundamental goal is to improve the quality in our education and service. WCU rewards people with strong team-spirit, a great vision, dedicated commitment, and a high ethical standard.

SOPHIE S.ASSOCIATE PROFESSOR, GEN ED SCI, ORANGE COUNTY
ASSOCIATE SINCE 2017

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