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IT Technician

Irvine, California Job ID: 204415
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Summary:

  • Under the direction of the Campus Information Technology Technician, responds to first level technical help desk requests for faculty and students for West Coast University.
  • Provides support with the maintenance of computer workstations, printer hardware, projectors and other related devices.

Responsibilities:

  • Responds to first level technical help desk requests received from faculty and students for West Coast University.
  • Thoroughly documents and tracks daily activities within the Help Desk ticketing system.
  • Assists Campus Technician with maintenance of all necessary hardware.
  • Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling faculty and students.
  • Properly performs and maintains cable management.
  • Maintains regular and timely attendance, reports to work as scheduled, and assures time worked and/or time-off is recorded properly.

Education:

  • High school graduate or equivalent required.

Qualifications/Skills:

  • Possess strong and professional customer service skills.
  • Ability to work effectively in a highly ethnic and culturally diverse student and associate community.
  • Ability to demonstrate professional written and verbal communication and interpersonal skills.
  • Excellent analytical and organizational skills.
  • Must be able to work onsite daily, Monday-Friday 7am-4pm.

"LI-CM1"

"HEJ"

ABOUT US

For over 100 years, West Coast University has been educating and preparing students for professional careers across our six campuses located in Southern California, Dallas, Miami, and Online. As part of our unique student-centric approach to advanced healthcare education you will be empowering future healthcare professionals. At West Coast University our students are Ahead of the Curve. Our Mission is to embrace a student-centric learning partnership that leads to professional success. We deliver transformational education within a culture of integrity and personal accountability.

Our benefited faculty and associates are offered a comprehensive benefit package including:

  • Health & Wellness
  • Financial & Retirement
  • Family & Parenting
  • Vacation & Time Off
  • Perks & Discount
  • Professional Development

West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.

Primary Location: Irvine, California Campus: Shared Services Function: Support CA Salary: $26.89 - $36.3
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My colleagues and coworkers are sincerely passionate about student success and have a strong team spirit. Our fundamental goal is to improve the quality in our education and service. WCU rewards people with strong team-spirit, a great vision, dedicated commitment, and a high ethical standard.

SOPHIE S.ASSOCIATE PROFESSOR, GEN ED SCI, ORANGE COUNTY
ASSOCIATE SINCE 2017

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