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Assistant Director, Student Services

Ontario, California Job ID: 201388
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Reporting directly to the campus Director, Student Affairs, and working closely with the University Director of Student Affairs, the Assistant Director, Student Affairs, is responsible for assisting with the campus short and long range planning/development and overall activities and goals for student services. Assists with development and implementation of student affairs/activities and programs, enforcement of policies and procedures surrounding resource stewardship; and processes to ensure successful student entry/re-entry to and exit from the University. Assists with oversight and direct administrative support for student relations activities such as: orientation, retention, recognition, advising, satisfaction strategies, and pinning/ commencement ceremonies. Provides assistance to students and other departments to ensure quality in all student affairs functions. Interfaces with the Admissions, Finance and Academic faculty and associates and other applicable campus leadership to accomplish University outcomes and goals. Conducts on-going student satisfaction reviews, makes recommendations to upper management on areas for improvement; and maintains current knowledge in the field of student affairs (student services). Coordinates and organizes student member organizations on campus. Assists with ensuring campus compliance with all regulatory agencies, state and governing boards and accrediting bodies, including but not limited to the Jeanne Cleary Act, ADA, ACICS, WASC, BPPE, Programmatic Accreditations, and Title IV. Assists with training, supervision and evaluation of the performance of assigned personnel.


Three to five years’ experience in an academic setting, preferably with some management level responsibilities involving administrative, supervisory, or director level duties concerned with student service administration/relations, or related management experience.  

Evidence of managerial skills, including budgets, strategic planning, including assessment and evaluation skills. 

Experience with MS Office.  

Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections. 

Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ACICS, WASC, BPPE and other accreditation standards is preferred. 


Bachelor’s degree in education, administration, business management, student personnel, or related field required.

Master’s degree in education, administration, business management, student personnel, or related field preferred.


For over 100 years, West Coast University has been educating and preparing students for professional careers across our six campuses located in Southern California, Dallas, Miami, and Online. As part of our unique student-centric approach to advanced healthcare education you will be empowering future healthcare professionals. At West Coast University our students are Ahead of the Curve. Our Mission is to embrace a student-centric learning partnership that leads to professional success. We deliver transformational education within a culture of integrity and personal accountability.

Our benefited faculty and associates are offered a comprehensive benefit package including:

  • Health & Wellness
  • Financial & Retirement
  • Family & Parenting
  • Vacation & Time Off
  • Perks & Discount
  • Professional Development

West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.

Primary Location: Ontario, California Campus: WCU Ontario Function: Professional

My colleagues and coworkers are sincerely passionate about student success and have a strong team spirit. Our fundamental goal is to improve the quality in our education and service. WCU rewards people with strong team-spirit, a great vision, dedicated commitment, and a high ethical standard.


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