Bursar IOntario, California Job ID: 202720
Serves as the primary campus contact regarding student ledger accounts, tuition and fee billing and collections. Responds to inquiries from students, families, external vendors, and other University departments regarding student accounts, program costs, business office policy and procedures, and services offered to students. Performs invoicing and collection activities. Tracks and monitors student accounts in Campus Vue software, and performs appropriate outreach to students regarding balances due and University collection policies. Verifies and transmits campus credit card reimbursement requests. Empties University-operated copier or vending machines and prepares bank deposits for funds received. Accepts and posts payments for student accounts and miscellaneous charges, and prepares deposit of checks, money orders, etc. for daily electronic banking deposits and maintains appropriate documentation of same. Processes and reconciles credit card payments and submits documentation of same to university accounting office. Collaborates with colleagues in other departments and external agencies to resolve student issues or concerns regarding student accounts. Audits student accounts for accuracy, reviews accounts of upcoming graduates, and utilizes transcript, registration, and other “holds” on student records.
Requires basic knowledge of standards and processes for account collections and customer service.
Minimum 3 years of experience in a customer service or collections role.
At least one year of experience in a student services role at a college or university.
3+ years of experience in a customer service or collections role.
High school diploma required.
Associate’s degree from accredited college or university preferred.
May not be in default on a federal student loan, or owe repayment of a federal grant.
For over 100 years, West Coast University has been educating and preparing students for professional careers across our six campuses located in Southern California, Dallas, Miami, and Online. As part of our unique student-centric approach to advanced healthcare education you will be empowering future healthcare professionals. At West Coast University our students are Ahead of the Curve. Our Mission is to embrace a student-centric learning partnership that leads to professional success. We deliver transformational education within a culture of integrity and personal accountability.
Our benefited faculty and associates are offered a comprehensive benefit package including:
- Health & Wellness
- Financial & Retirement
- Family & Parenting
- Vacation & Time Off
- Perks & Discount
- Professional Development
West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.
“My colleagues and coworkers are sincerely passionate about student success and have a strong team spirit. Our fundamental goal is to improve the quality in our education and service. WCU rewards people with strong team-spirit, a great vision, dedicated commitment, and a high ethical standard.”SOPHIE S.ASSOCIATE PROFESSOR, GEN ED SCI, ORANGE COUNTY
ASSOCIATE SINCE 2017
No recently viewed jobs.
Don’t have any jobs saved yet? Then start looking! Once you’ve found one you’re interested in, click the heart icon to save a job.