SUMMARY:

Under direct supervision, the Admissions Coordinator is primarily responsible for the front desk support of the Admissions Department with particular focus on customer service and the prospective student entrance process.  Assists with gathering information, pre-screening and pre-qualifying potential students to ensure a trouble-free student admission and processing system; and performs routine clerical, office and data entry tasks.  Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the school.

qualifications/Skills:

(Every effort has been made to identify the essential skills/qualifications of this position.  However, it in no way states or implies that these are the only skills/qualifications you will be required to perform.  The omission of specific statements of skills/qualifications does not exclude them from the position if the work is similar, related, or is an essential skill/qualification of the position.)

• Ability to maintain confidentiality of all associate, student and administrative information.
• Ability to work effectively in a highly ethnic and culturally diverse student and associate community.
• Ability to exercise excellent customer service skills.
• Excellent analytical and organizational skills.
• Ability to demonstrate strong professional written and verbal communication and interpersonal skills.
• Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.
• Ability to work with individuals at all levels of the organization.
• Willingness to work a flexible schedule.
• Ability to exercise good judgment.
• Ability to make procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports.

KNOWLEDGE/EXPERIENCE:

• Two to three year’s prior experience as front desk receptionist, administrative assistant or equivalent in an academic or business office environment required.
• Experience with MS Office. 
• Experience with data entry and multi-line phone aptitude. 
• Experience with reception and telephone techniques.

EDUCATION:

High school graduate or equivalent required.

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