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Financial Aid Officer (Hybrid)

Richardson, Texas Job ID: 204169
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SUMMARY: Meets with students and prospective students to review required forms and applications needed for FA file.  Reviews documents for completion and accuracy before accepting from students.  Scans and links submitted forms into electronic student file in Image Now.  Updates data in Campus Vue and CLA appropriately based on information received. Calculates estimated financial aid offers in accordance with federal, state, and institutional rules and regulations; explains University costs, aid eligibility and gap financing options, and explains the ongoing financial aid process. Assists student and parents with directions for requesting FSA User IDs, and online completion of FAFSAs (Free Application for Federal Student Aid), MPNs (Master Promissory Notes), and online student loan entrance and exist counseling.  Provides in-person student loan counseling for those who are unable to complete online counseling.

3 days on campus, 2 days remote

qualifications/Skills:

(Every effort has been made to identify the essential skills/qualifications of this position.  However, it in no way states or implies that these are the only skills/qualifications you will be required to perform.  The omission of specific statements of skills/qualifications does not exclude them from the position if the work is similar, related, or is an essential skill/qualification of the position.)

Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function.

Ability to demonstrate excellent communication skills through active listening, and delivery of information in a clear and effective manner. 

Ability to demonstrate excellent customer service skills, with a professional, helpful, and positive demeanor.

KNOWLEDGE/EXPERIENCE:

Knows principles, theories, and concepts of the profession through practical experience. Generally 2-3 years of relevant experience required.

A minimum of 1 year of experience as a customer service provider in a professional environment.

Preferred:

At least 3 years of experience as a customer service provider in a professional environment.

KNOWLEDGE/EXPERIENCE:

Knows principles, theories, and concepts of the profession through practical experience. Generally 2-3 years of relevant experience required.

A minimum of 1 year of experience as a customer service provider in a professional environment.

Preferred:

At least 3 years of experience as a customer service provider in a professional environment.

EDUCATION: Bachelor’s Degree from an accredited College or University required.

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#HEJ

ABOUT US

For over 100 years, West Coast University has been educating and preparing students for professional careers across our six campuses located in Southern California, Dallas, Miami, and Online. As part of our unique student-centric approach to advanced healthcare education you will be empowering future healthcare professionals. At West Coast University our students are Ahead of the Curve. Our Mission is to embrace a student-centric learning partnership that leads to professional success. We deliver transformational education within a culture of integrity and personal accountability.

Our benefited faculty and associates are offered a comprehensive benefit package including:

  • Health & Wellness
  • Financial & Retirement
  • Family & Parenting
  • Vacation & Time Off
  • Perks & Discount
  • Professional Development

West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.

Primary Location: Richardson, Texas Campus: WCU Dallas Function: Professional
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My colleagues and coworkers are sincerely passionate about student success and have a strong team spirit. Our fundamental goal is to improve the quality in our education and service. WCU rewards people with strong team-spirit, a great vision, dedicated commitment, and a high ethical standard.

SOPHIE S.ASSOCIATE PROFESSOR, GEN ED SCI, ORANGE COUNTY
ASSOCIATE SINCE 2017

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