The Director, Total Rewards is both a strategic and hands-on role responsible for implementing and
managing a rewards program that will enable the organization to attract and retain talent. This includes
compensation and benefit programs, including base pay, incentive pay, health and welfare benefits,
retirement benefits, wellness benefits, HRIS, analytics, perks, policies & procedures, onboarding, and
overall operations for the HR function. This role will report directly to the Chief People Officer and will
have oversight for a team of individuals.
Develops and executes the delivery of compensation policy, programs, and reward/recognition
strategies that facilitate employee engagement and retention, reward and recognize associate
performance, and motivate achievement of exceptional results.
• Directs initiatives for market pricing, grading, titling, and leveling of positions across the university
to ensure fair and equitable pay aligned with relevant labor markets. Review and approve offers,
including new hires, promotions and adjustments.
• Responsible for the development and maintenance of a job description library with standardized
templates and profiles within job families.
• Drive performance management cycle focused on merit, promotions and bonus planning process
across the university. Ensure alignment with HR Business Partners and IT and collaborate on
internal communication strategy.
• Prepare annual merit and bonus compensation summaries to be reviewed with senior leadership.
• Responsible for the analysis and administration of executive compensation programs, annual and
long-term incentive programs, and deferred compensation plans.
• Monitors and evaluates existing benefit plans, trends and utilization to ensure cost-effectiveness,
market-competitiveness, and consistency with the organization’s overall strategic plan and
objectives; recommending changes and improvements to benefits programs as appropriate.
• Manages all benefits related compliance matters including but not limited to ERISA, ACA, IRS
regulations and other legislative rules that impact benefits matters.
• Responsible for LOA administration as well as workers compensation.
• Oversees internal and external audits as it applies to benefit programs.
• Manage our vendor relationships with benefits brokers, to include ongoing evaluation for
competitive offerings and efficiencies.
• Ensures Human Resources policies are reviewed and amended, as needed, based on changes to
legislation and/or internal processes and practices
• Ensures the timeliness and integrity of data in the company’s Human Resources Information
System (HRIS). Partners with the Payroll department to ensure that accurate data moves
smoothly and accurately between the HRIS and the payroll system.
• Partners with IT to ensure HR systems are optimized.
• Create and maintain user guides for associates and managers.
• Create and maintain reporting library and provide reports to HR and leaders both proactively and
as requested.
• Partner with IT to maintain and improve the HR dashboard/data visualization offerings and create
quarterly dashboards.
• Responsible for compliance related tasks, such as monthly/yearly reporting to governmental
agencies.
• Maintains confidentiality of all customers, student, associate, and/or company information as
required.
• Conducts job responsibilities in accordance with the standards set out in the Company’s Ethics
Code of Business Conduct, Corporate Compliance Agreement, its policies and procedures,
applicable federal and states laws, and applicable professional standards.
• Maintains established department policies, procedures and attends in-services and other required
meetings.
• Exercises care, proper use and maintenance of department equipment and supplies and identifies
unsafe conditions and makes appropriate adjustments.
• Maintains order, cleanliness and safety at work.
• Ability to travel locally and out-of-state as required.
• Performs other job duties as assigned.
Experience & Skills
• Bachelor's degree in Human Resources, or related field.
• CCP and/or CEBS preferred.
• Minimum of 10 years of relevant experience required, including 5+ years in a total rewards
leadership capacity.
• Strong project management, problem-solving and critical thinking skills.
• Demonstrated ability of establishing and maintaining partnerships with company executives,
management and key stakeholders.
• Strong collaboration skills with the ability to effectively work cross-functionally.
• Demonstrated business acumen and the ability to clearly define, implement, communicate
process improvements and solutions.
• Ability to adapt quickly to changing circumstances.
• Strong oral and written communication skills.
• Advanced Excel skills, including the ability to build and maintain complex models.
At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, flexible spending accounts, 401(k) match, paid time off, holidays, parental leave, tuition reimbursement, adoption assistance, health savings accounts, employee discounts, commuter benefits, and company paid life, AD&D and LTD insurance.
